Booking information

Refund Policy

Go Agadir Travel keeps booking terms simple and fair. This refund policy explains how cancellations, date changes, no-shows, weather changes, and activity changes are handled for our Agadir tours.

Free Cancellation Window

Most tours can be cancelled free of charge up to 24 hours before the confirmed pickup or meeting time. If you need to cancel, contact us by WhatsApp or email as early as possible so we can release the guide, driver, equipment, and reserved space.

Late Cancellations and No-Shows

Cancellations made less than 24 hours before the tour may not be refundable. No-shows, missed pickup times, incorrect pickup information, or late arrivals may also be charged because transport, guides, equipment, and local arrangements have already been reserved.

Weather and Safety Changes

If weather, road conditions, seasonal water levels, wind, or safety concerns affect a tour, Go Agadir Travel may adjust the route, timing, or activity plan. If the tour cannot operate safely, we will offer a date change, alternative experience, or refund depending on the situation.

Changing Your Booking

We do our best to help with date, time, group size, or pickup changes when requested early. Changes depend on guide availability, vehicle space, equipment, and season. Contact us quickly if your plans change.

Refund Method

Approved refunds are returned using the original payment method where possible. Processing time can vary depending on the bank, payment provider, or booking channel used.

Non-Refundable Items

Personal expenses, tips, extra drinks, optional purchases, third-party costs, and missed services caused by late arrival or wrong information are not refundable.

Need Help?

For refund or cancellation questions, contact us on WhatsApp at +212 630 080 937 or email goagadirtravel@gmail.com.